SHIPPING & RETURNS

-We currently ship to all EU countries. However, if you are outside the EU and would like to place a special order, please contact us.

-We aim to dispatch orders placed before 2 p.m. on the following day.

-Although we use all means to ensure that your order is delivered on time, we cannot accept responsibility for late deliveries due to circumstances outside of our control. We will inform you of any unexpected delay.

-Within Hungary, we offer both flat-rate and express shipping. Currently, only standard delivery services are available outside of Hungary.  We are working to make faster options available.

-Please be aware that customers are responsible for payment of any local customs duties.

-When you buy something from us, we hope you love it. However, if you change your mind, you have 20 days from the dispatch date to return full-price items to us for a refund or exchange. Sale items can be returned within 14 days from the dispatch date for a refund or exchange.

-If you would like to return or exchange an item, please contact us using the link at the bottom of the page.

-Please keep all original packaging and return the items undamaged.

-If you return an item, we will examine the item and will notify you of your refund within a reasonable period.

-If you would like to exchange an item, we will place a new order for you and, upon receipt of the original item, we will send you your exchange. We will pay for the exchange to be shipped to you.

-We are able to refund you return shipping costs through Paypal. Please click on the link at the bottom of the page for more information about this service.

-We currently process all of our web orders through Paypal. Please go to the Paypal website for more information on forms of accepted payment.

-Orders made using Paypal are charged instantly.

-Once you’ve placed your order, you will receive an e-mail confirming your purchase. When we’ve shipped the item, you will receive another e-mail containing your shipping information.

Click here to access our returns and exchanges form.

Return/Exchange Form

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